Terms of Service

1. Acceptance of Terms

By accessing and using Surgeon Stream's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Surgeon Stream provides lead generation and practice growth services specifically designed for surgical practices. Our services include:

• Meta Ads campaign creation and management
• Qualified lead generation and routing
• Customer relationship management (CRM) tools
• Analytics and reporting dashboards
• Lead management and conversion tracking

3. User Responsibilities

As a user of Surgeon Stream, you agree to:

• Provide accurate and complete information about your surgical practice
• Maintain valid medical licenses and certifications
• Comply with all applicable healthcare laws and regulations
• Respond to leads in a timely and professional manner
• Use the service only for legitimate business purposes
• Keep your account credentials secure and confidential

4. Payment Terms

Payment terms are based on your selected service plan. We offer:

• Free trial periods with guaranteed leads
• Performance-based pricing models
• Monthly billing cycles
• No upfront costs for qualified practices

All payments are processed securely through Stripe. Refunds are subject to our refund policy outlined in your service agreement.

5. Lead Quality and Exclusivity

Surgeon Stream commits to providing:

• Pre-qualified leads that meet your specified criteria
• Exclusive leads that are not shared with competing practices
• Real-time lead delivery through our platform
• Lead verification and quality assurance processes

6. Privacy and Data Protection

We take your privacy seriously. Our collection, use, and protection of your personal information is governed by ourPrivacy Policywhich forms part of these Terms of Service. All patient data and lead information is handled in compliance with HIPAA and other applicable privacy laws.

7. Intellectual Property

All content, features, and functionality of Surgeon Stream, including but not limited to text, graphics, logos, and software, are owned by Surgeon Stream and are protected by copyright, trademark, and other intellectual property laws.

8. Limitation of Liability

Surgeon Stream shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

9. Termination

Either party may terminate this agreement at any time with written notice. Upon termination, you will lose access to the platform, but we will provide data export options for your lead information and campaign history.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our platform. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at: